Files
opencode-mobile/docs/analytics.md
Den 61f4b1177b fix(diagnostics): classify 401/403 as auth-failed so a wrong password stops the retry loop (#170)
AGE-107. The 498 `API Error: 401` events from one device were not a client
token-refresh loop. Sentry breadcrumbs on the surviving events show a `touch`
event immediately before every capture, at irregular human-paced intervals
(87s, 199s, 69s, 5s, 61s, 66s) — a person re-tapping Connect, not a backoff
timer. The app's automated loops were already correct: events.ts terminates
the SSE reconnect loop on ApiAuthError (issue #76).

What actually drove it: in v0.4.4 the connection probe counted any HTTP
response as a successful health check, so a 401 was classified `ok` and shown
to the user as "Health endpoint responded — connection actually works now"
while their password was wrong. The user retried for two months. `requireOk`
(#114, v0.4.8) stopped the false success, but 401 then fell into the generic
`health-failed` bucket — "Likely wrong path, auth, or an old server version" —
which still doesn't tell anyone to fix their password.

- New `auth-failed` classification: a 401/403 from /global/health means the
  server is up and reachable and rejected the credentials. Its summary names
  the status, points at the password and OPENCODE_SERVER_USERNAME, and says
  the server is fine. It flows straight into the existing failure Alert on
  both the add and edit connection screens — which is where the password
  field is, i.e. the re-auth prompt.
- It short-circuits before the root/internet probes can downgrade it: a 401
  already proves the server answered.
- `health-failed` copy no longer blames auth.
- `connect auth-failed` joins the noise-gate drop-list. A wrong password is
  user config, unactionable server-side, already visible in the UI and
  already trended in PostHog as connection_failed{error_class:"unauthorized"}.
  `health-failed` and `tls-error` still report.

Tests: 6 new (401/403 -> auth-failed, message content, root-unreachable does
not override, 404/500/502 stay health-failed, health-failed copy drops "auth",
noise gate drops `connect auth-failed` but not a raw `API Error: 401`).
263 pass, tsc --noEmit clean.

Co-authored-by: engineer <engineer@macbookpro.lan>
Co-authored-by: Paperclip <noreply@paperclip.ing>
2026-08-14 07:14:36 -07:00

10 KiB

Activation Analytics — Design Record

Design record for the PostHog-based activation-funnel analytics added to OpenCode Mobile, and how it is disclosed and consent-gated. Companion to docs/playstore.md (Data safety) and distribution/privacy-policy.md (user-facing policy). GitHub issue: #63.

Note: the same consent flag also gates a third, separate data flow not covered by this doc: delivery of user-shared diagnostic reports to our self-hosted Chatwoot support inbox (src/lib/chatwoot.ts, src/lib/diagnostics.ts, issue #85/#88). That flow is triggered manually ("Share Report"), not automatic like Sentry/PostHog. It is disclosed alongside Sentry and PostHog in every surface in the table below; see distribution/privacy-policy.md §3b for the full description.


Goal

Answer one product question: do new users successfully connect to their opencode server and reach first value (message sent → response received)? Nothing else is tracked.

SDK and destination

Item Value
SDK posthog-react-native, self-instantiated (no PostHogProvider, no autocapture)
Destination PostHog EU region — https://eu.i.posthog.com (override: EXPO_PUBLIC_POSTHOG_HOST)
API key EXPO_PUBLIC_POSTHOG_KEY (CI secret; unset ⇒ analytics is a strict no-op)
Identity PostHog's random app-generated anonymous ID only; no identify() calls, no user IDs
Code src/lib/analytics.ts (wrapper), src/lib/analytics-classify.ts (error bucketing), src/lib/demo-analytics.ts (demo-funnel property derivation), src/lib/telemetry.ts (consent gate)

Event schema

Keep this table in 1:1 sync with AnalyticsEvent in src/lib/analytics.ts and with section 3a of distribution/privacy-policy.md.

Event Fired when Properties Call site
app_opened Once per JS session, as soon as analytics is enabled (cold start with prior consent, or immediately after consent grant) is_first_open: boolean app/_layout.tsx, src/lib/telemetry.ts
connection_form_submitted User taps Connect/Save with a non-empty server URL mode: "quick" | "advanced" app/connection/add.tsx
connection_attempted A real connection test starts (advanced mode: fired on save, no pre-flight check) source: "onboarding" | "edit_test" src/stores/connections.ts, app/connection/add.tsx
connection_succeeded Health check responds OK source src/stores/connections.ts
connection_failed Health check fails source, error_class src/stores/connections.ts
message_sent User sends a prompt to an agent session (excludes slash commands) — src/stores/sessions.ts
response_received Agent response finishes streaming (busy → idle), excluding user-aborted runs — src/stores/events.ts
demo_started The offline /demo screen mounts (no server, no network) — app/demo.tsx
demo_step_advanced User advances a step in the scripted demo (currently: replies to the demo's permission prompt) step_index, step_name, reply ("once" | "always" | "reject") app/demo.tsx, src/lib/demo-analytics.ts
demo_completed The scripted demo reaches its end (completion or denial message shown) — the key demo activation metric outcome ("completed" | "denied") app/demo.tsx, src/lib/demo-analytics.ts
demo_exited_to_connect User taps "Connect your own server" on the demo's CTA card reached_completion (boolean) app/demo.tsx

error_class is one of a fixed enum — malformed-url, no-internet, server-unreachable, unauthorized, tls-error, timeout, unknown (src/lib/analytics-classify.ts). The raw error string is never sent (it can embed hostnames/IPs/tokens).

PII rule: properties are flat primitives only (AnalyticsProps). Never add server URLs, hostnames, ports, prompts, message/file content, tokens, or raw error text. Adding any new event or property requires updating the privacy policy (section 3a) and the consent modal copy in the same PR.

Single consent flag (opencode_telemetry_consent in expo-secure-store) gates both Sentry and PostHog — there is no separate analytics toggle. Managed by src/lib/telemetry.ts.

  • Off by default. First launch shows TelemetryConsentModal (discloses crash reports AND usage analytics). No SDK is initialised before a "granted" decision.
  • Grant: initSentry() + initAnalytics(); app_opened fires (once-per-session guard).
  • Decline / never asked: track() is a strict no-op; the PostHog client is never created; nothing is written locally (the first-open flag is only touched post-consent).
  • Revoke (Settings → Privacy → Crash Reports & Usage Analytics):
    • Sentry client closed.
    • PostHog: buffered-but-unsent events are DROPPED, not flushed. ConsentGatedPostHog overrides the SDK fetch() transport; after revocation every request short-circuits to a synthetic 200, so shutdown() drains the queue with zero bytes leaving the device. SDK optOut() is persisted first so a re-created client can't capture either.
  • Re-grant mid-session: optIn() clears the persisted opt-out; the app_opened session guard prevents double-counting.

Sentry event budget — the noise gate (AGE-105)

Consent decides whether we report; the noise gate in src/lib/sentry-noise.ts decides how often. It exists because this app became the org's #1 Sentry volume source (~4,500 events/month against a 3,500/month org quota) while ~1,100 of those events were three non-defects: connect timeout, connect server-unreachable, and one device's API Error: 401 firing 498 times.

AGE-107 postscript. That 401 storm was traced to a human retry loop, not a client token-refresh loop. In v0.4.4 the connection probe scored any HTTP response as a success, so a 401 was reported to the user as "Health endpoint responded — connection actually works now" while their password was wrong. They re-tapped Connect for two months (Sentry breadcrumbs show a touch event before every single capture, at irregular human-paced intervals). requireOk in diagnostics.ts (v0.4.8) stopped the false success; auth-failed now gives it its own actionable message and drop-list entry. The client's automated loops were never at fault — events.ts already terminates the SSE reconnect loop on ApiAuthError (issue #76).

beforeSend applies three layers, cheapest first:

Layer Rule Effect
Always-send allowlist OOM / ANR / native / IllegalStateException / NullPointerException / fatal level / unhandled mechanism Bypasses every limit below — quota is worthless if it silences real crashes
Transport drop-list connect timeout|server-unreachable|no-internet|malformed-url|auth-failed, Network request failed, Request timed out after, ECONN*/ETIMEDOUT… Hard drop. Not sampled: the gate is per-install, so even 1/device/day multiplies by the install base back into thousands/month
Dedup + rate cap per-fingerprint cooldown 6h, ≤6 new fingerprints/h, ≤10 events/h (mirrors the openclaw-box-bot shim, AGE-55) Turns a retry loop into one report and caps any future regression

Nothing is lost by the transport drop: those failures are already shown to the user as connection UI and already trended, PII-free, as the PostHog connection_failed event with an error_class property (src/lib/analytics-classify.ts — a 401 lands in unauthorized). Sentry was paying per event for a graph we already have. connect health-failed and connect tls-error are deliberately not dropped: a box that answers but is unhealthy, or a broken certificate, is actionable.

Dropped-event counts are not silent — the number dropped since the last delivered event rides along as a noise.dropped_since_last tag, so the saving is auditable from Sentry itself.

Rules are pure and unit-tested in src/lib/sentry-noise.test.ts (18 tests, incl. a replay of the observed 1,126-event hour → 5 delivered events). Widening the drop-list is a deliberate act: add a test asserting the new pattern, and never add anything that could mask a crash.

Disclosure surfaces (must stay in sync)

Surface File
First-launch consent modal src/components/TelemetryConsentModal.tsx
Settings toggle label/description app/(tabs)/settings.tsx
Privacy policy (canonical md) distribution/privacy-policy.md §3a, §3b, §4, §5
Privacy policy (store/site html) distribution/privacy-policy.html, docs/privacy/index.html (live gh-pages)
Play Data safety draft distribution/play-listing.md
Play ops checklist docs/playstore.md item 7
Apple nutrition label Apple addendum in distribution/privacy-policy.md (Usage Data → Product Interaction: Yes)

Verification checklist — TODO

Not yet verified end-to-end. Each item needs a real device/emulator run with a network sniffer or PostHog live-events view:

  • TODO: Fresh install → decline consent → exercise full app flow → confirm zero requests to eu.i.posthog.com and sentry.io.
  • TODO: Fresh install → allow consent → confirm app_opened arrives with is_first_open=true; second launch sends is_first_open=false.
  • TODO: Onboarding quick-connect success path emits connection_form_submitted(mode=quick) → connection_attempted(source=onboarding) → connection_succeeded.
  • TODO: Failure path emits connection_failed with a coarse error_class and no raw error text/hostname in the payload.
  • TODO: Send message + receive response emits message_sent and response_received; aborted run emits no response_received.
  • TODO: Revoke mid-session while offline (events buffered) → go online → confirm buffered events are dropped (no PostHog traffic after revoke).
  • TODO: Revoke → re-grant in same session → app_opened not double-counted.
  • TODO: Build without EXPO_PUBLIC_POSTHOG_KEY → analytics is a complete no-op (no init log, no network).
  • TODO: Inspect one real payload of every event type in PostHog and confirm property allowlist matches the schema table above.
  • TODO: Play Console Data safety form re-submitted to match distribution/play-listing.md draft before next release.